Your Contract with Come to Egypt Tours:
To secure a booking Come to Egypt (the ‘Company’) or its agent requires a completed and signed booking form, 35% deposit is required upon confirmation, rest of payment will be collected upon your arrival to Egypt. Clients booking by telephone, facsimile, web or e-mail will be deemed to have read and accepted the Booking Conditions set out below. THEREFORE, PLEASE READ THEM CAREFULLY. A booking is accepted and becomes legally binding only from the date when the Company has confirmed its acceptance in writing and issued a confirmation e-mail. It is at this point that a contract between the Company and you (the ‘Client’) comes into existence. The Contract is between the Company and the Client, being all persons named on the booking form traveling or intending to travel with the Company. The person signing the booking form (which incorporates these conditions) warrants that he/she has full authority to do so on behalf of all persons whose names appear on the booking form (the ‘Party’), and confirms that all such persons are fully aware of and accept these conditions. However, for the avoidance of doubt, that person’s signature confirms his or her responsibility for all payment due in respect of all persons within the Party. No agent or employee of the Company other than a director has the authority to vary or omit any of these conditions or promise any discount or refund.
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Payment for your Holiday:
A deposit of 35% of the balance of all monies due, including any surcharges applicable at that time, is required when booking is made (bank account details will be provided with booking confirmation), rest of payment will be upon your arrival to Egypt. The Company will not accept responsibility for any monies sent by post. Payment can be made by Swift Bank Transfer or by Western Union for money transfer. The Company will not be responsible for documents mislaid or lost in the postal system. Documents can be sent by registered post or courier but will be subject to an additional fee. In the case of non-payment of the balance by the due date, the Company will treat the booking as cancelled by the Client and reserves the right to charge the Client a cancellation charge in accordance with the scale set out in paragraph 5 (below). |
Changes by the Client:
Any changes to the original booking (for example, hotel, passenger names and departure dates (see below)) must be confirmed in writing by the person signing the booking form, with no extra charges, unless the departure date is in peak period, so a peak supplement should be added. Whilst every reasonable effort will be made to accommodate changes and additional requests, their availability cannot be guaranteed, even in this case we will change your hotel or cruise boat to a similar one. |
Substitution of Client:
If any number of the Party is prevented from traveling it may be possible to transfer the booking to another suitable person provided that written notice is given at least 7 days prior to departure with no extra cost. In case of Domestic flight upgrades option, Airlines may impose 100% cancellation charges and the cost of a new ticket. |
Cancellation by the Client:
The Client may cancel the booking at any time provided that the cancellation is communicated to the Company in writing, cancellation charges will be applied as shown below calculated from the day when written notice is received by the Company. However, in addition to the charges shown below many air tickets have no refund value whatsoever and, therefore, airlines may impose 100% cancellation charges.
Period before departure |
Cancellation Charge |
| 26 days or more |
50% of deposit |
| 25 - 7 days |
75% of deposit |
| 6 - day of travel |
100% of deposit |
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Changes by Come to Egypt:
The Company’s aim is to operate all tours as advertised but by entering into the Contract the Client accepts that it may prove necessary or advisable to vary or modify a tour itinerary or its contents due to prevailing local conditions or any other reason. The Company reserves the right at any time to cancel or change any of the facilities, services or prices described in the brochure (including flights, accommodation or other arrangements) and to substitute alternative arrangements of comparable monetary value without compensation to the Client and accepts no liability to the Client whatsoever for loss of enjoyment as a result of these changes. If a major change becomes necessary the Company will inform the Client as soon as reasonably possible. The definition of “major change” will depend on the individual tour and circumstances.
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When a major change is made the Client will have the choice of either:
(i) accepting the change of arrangements; or
(ii) purchasing another available tour; or
(iii) cancelling the tour and obtaining a full refund. Provided that the major change is because of “Force Majeure” or “Low Bookings” (see below) compensation will be limited to £40 per person travelling. “Force Majeure” includes war, threat of war, riot, civil strife, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions, technical or maintenance problems with transport, closures or congestion at airports or ports, or other similar events beyond the control of the Company. |
Cancellation by Come to Egypt:
The Company reserves the right to cancel a tour in any circumstances but, except for Force Majeure, Low Bookings or the Client’s failure to pay the final balance, will not cancel a tour less than 42 days before departure. Unless the Client fails to pay the final balance, the Company will, upon cancellation, return all monies paid excluding payment for travel insurance or offer an alternative tour of comparable standard. No compensation will be paid to the Client if cancellation is because of Force Majeure or Low Bookings. |
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